Lodging Info & Policies

Check-In: 3:00 pm
Check-Out: 10:00 am

Payment Policy: Advanced payment is required at time of booking reservation(s). Payment may be made by credit card only.

Cancellation Policy: If guest is booking 30 days or more from arrival, there is a 10 day grace(to change or cancel itinerary(s)) at no charge. Reservations cancelled/changed outside of 14 days: subject to a 10% change or cancellation fee. Reservations cancelled/changed inside 14 days: subject to a 100% penalty.

Reservation Changes: Dates of stay for a reservation may be changed based on current availability. Your reservation is subject to a new rate for new dates of stay. Any changes made to your reservation may result in a rate change and payment due upon arrival.

Tours and Activities Info & Policies

Payment Policy: Due at time of booking. You can make your reservations online or in person at the Denali Bus Depot. Advance reservations are strongly encouraged. 

Cancellation Policy: There is a $8.50 fee per ticket and per tour to change or cancel a reservation up to seven (7) days prior to departure. Tickets are nonrefundable within seven (7) days of departure.

NOTE: There are several departure times for both morning and afternoon tours. Exact departure times can be any time between 5:00 am and 4:30 pm and are based on tour demand. Visitors must call 907-683-8900 48 hours prior to departure date in order to determine their actual departure time.

Electronic Tickets: After completing an online reservation, you will be sent an electronic ticket, which lists your departure date and either morning or afternoon tour. Once you arrive at Denali National Park, you can take this electronic ticket to the Denali Bus Depot, up to three days prior tour departure date, and exchange it for your bus ticket and confirmed departure time.

Wheelchair Requests: If you have a need for a wheelchair seat on your tour, please call us @ 866.761.6631 or 866.761.6629, so we can assign you to the correct bus to meet your needs.

National Park Pass Holders: Adult rates include the National Park Service Entrance Fee. All pass holders prepaying the National Park Service Fee will be entitled to a refund. Along with confirmation and/or tickets, please present photo ID with pass to obtain National Park Service Entrance Fee refund at the Denali Bus Depot in Denali National Park.